Sandy Toes Beach Camp_arg_2_edited.jpg

Cancellation Policy

When you book accommodations at Sandy Toes Beach Camp, you agree to the following terms and conditions. The terms & conditions herein stated should not be construed to be complete.

 

  • Confirmed Bookings - All bookings are held in good faith for the arrival to the departure dates listed on the reservation, at the rate specified at the time of booking. A full payment for your booking should be received by the Resort in advance of your arrival. A reservation is confirmed when payment is received. You undertake you are of legal age; that all details you provide as part of the booking and payment process are correct. Reservations may be canceled if any of the above conditions cannot be met and verified. Any reservation made is not confirmed or held until a replied letter of confirmation is received via email from the Resort. Once a booking is confirmed and the guest does not occupy the room on the due date, the advanced payment would be forfeited. Confirmed bookings may be rescheduled at your request by email, subject to availability and current season rate. This doesn’t mean that advance payment would be offset for another guest for the same date(s). 

  • Minimum Stay - Some standard rate bookings during peak periods may require minimum nightly stay. Changes to reservation that do not meet the minimum stay may be refused. Early check-outs for reservations with minimum stay requirements may not be refunded. 

  • Special Requests made during the reservation of bookings for additional services, amended check-in/out times or particular kubos are subject to availability and may incur additional costs. Requests cannot be guaranteed until check-ins. 

  • Cancellation/ No Shows - Cancellations must be informed through email or Messenger. Cancellation made:​

 

Less than 2 days prior to arrival date – payment is forfeited.

3-30 days prior to arrival date – 25% of the total amount will be forfeited.

More than 30 days prior to arrival date – a full refund will be awarded.

  • Force Majeure – STBC shall not be held liable for cancellations of bookings and shortened stays because of force majeure/acts of God or conditions beyond the Resort’s control, which include: floods, earthquakes, explosions, fire, civil disobedience, war, epidemic/pandemic, legislation not in force at the date of this agreement, labor disputes or delays of their parties. A rescheduling (rebooking), at the sole discretion of the Resort shall be considered without rebooking fee, but subject to availability and within six months from the time of the booking. Changes in rates due to seasonal rate changes will be applied. 

  • Check-in Time: 02:00 pm 

  • Check-out Time: 11:00 am